Terms & Conditions

UK Postage

All prices are inclusive of postage within the UK.

If the product is in stock standard delivery time is within 5 working days. If there is a long lead time for a product, I will get in touch directly.

If you are local to me (near Cirencester, Gloucestershire) and would prefer to collect your order in person, then please contact me immediately after ordering and I can refund the postage cost.

Please contact me direct regarding international shipping costs

Packaging

I make every effort to reuse and recycle as much packaging as possible. I only buy card and paper packaging (recycled when possible) – any bubble wrap or plastic packaging will be kept to a minimum.

Returns

If you aren't entirely satisfied with your item, I can accept returns within 14 days of you receiving them. Please contact me at sarah@sarahfield.co.uk to arrange details of the return. For a refund items must be returned unused, undamaged and in original packaging. I am afraid return postage costs are non-refundable.

Breakages

In the unlikely event that an item arrives damaged or broken, please contact me within 2 working days and send photographs of the damage to sarah@sarahfield.co.uk.  As all items are unique and made in small quantities I may not always be able to replace like-with-like, but I will do my best to rectify the issue and a refund will be made if necessary.

Privacy Policy

I take your privacy seriously and will not share any information you provide when using this site with third parties. Your data is stored securely by Squarespace Ireland Ltd. on their infrastructure. Should you wish to know more about Squarespace Ireland’s privacy policy, please visit https://www.squarespace.com/privacy.